Who runs it, who writes it, and how it changes
From launch we host and operate the site for a monthly fee: the edge platform, the certificates, the sending
domain your form mail travels on, the deploys, and the watching that tells us when something needs attention. The
people who designed and built it are the people who keep it running, so a question about a page and a question
about its hosting go to the same place and get the same answer.
What that is not: no proprietary page builder, no per-seat licence, and no editor you rent seats in. The site is
standard code with its own tests, your domain stays your domain, and your content and your brand are yours. Where
your contract includes it, you can take the software and host it yourself, and the way it is built makes that a
straightforward move rather than a rescue. It is an option we put in writing when you want it, not the default
arrangement.
For most companies the default is the better deal: one team that knows the codebase, one monthly line on the
invoice, and no third party in the middle of a problem. If you would rather run it yourself, tell us while the
scope is being written rather than after launch.
Who writes the words
We do, unless you would rather. Copywriting is part of the build: we draft the page structure, the headings
and the body text from the material you already have and from the way you describe the work yourself, in
proposals, in sales email and in conversation.
What you supply is the substance and the sign-off: services, the claims you are willing to stand behind,
names, addresses, anything that has to be exact. We will not invent a statistic, a testimonial or a case
study to fill a space. If you have a copywriter, or you would rather write it yourself, send the words and we
design around them.
Changing content after launch
A content change is an edit to a text file in the repository, followed by the same loop every change goes
through: a branch, a preview address to check it on, the full test suite, and a deploy that reverts in one
step. Nothing is typed straight into the live site, so a bad edit cannot take a page down.
In practice you send us the change and it goes through that loop, which is the quickest path for the small
ones. Where your contract puts your own developers in the codebase, they work exactly the same way, which is
what the documented setup and the tests are for. And if your team genuinely needs to publish several times a
week without a developer, say so early: that is a different build with an editing layer in it, and we would
rather scope that than pretend a static site is a newsroom.
The after-launch loop, step by step Software beyond the website